TIME SAVVE COMPANY offers a comprehensive return and refund policy to its valued retail customers as well as independent business associates for all its products and services. In case of dissatisfaction or any manufacturing or packaging defect, customers can return the product under the following conditions:
Cancellation Policy:
In case of any dissatisfaction, manufacturing or packaging defect, our valued retail customers can return / exchange the product from the distributor from whom they purchased the product within 30 days from the date of purchase. They have to provide a valid reason and return the said products along with a copy of the order receipt from the original customer. If retail customers request a refund or product replacement, it is the distributor's obligation to meet the customer's demand. Thereafter, the distributor may exchange the goods from the company within 30 days from the date of shipment and shall submit the following at the time of exchange:
(1) Product return form
(2) Valid reason for return
(3) Copy of invoice
(4) Copy of customer order receipt
(5) Return of goods
Buy back policy
The Company offers a Buy Back Policy to Distributors who wish to resign their Distributorship and return any TimeSave Company product that is in good condition, usable, resalable, restockable, unopened and unaltered and within its shelf life. Product not expired Product invoice should be within 30 days from date of purchase. The product returned upon approval will be equal to the distributor's cost, less a service charge of 11% of the company's total bonus on the original purchase.Buy back policies are designed to impose on sponsors and organizations to ensure that distributors are purchasing products wisely. Distributors are requested to purchase products they can reasonably sell within 30 days.
Return Policy:
If delivery of products from your online order is delivered in a short period of time or if you receive different product/s that are not part of your online order for which you paid in full or if the product is delivered to you in damaged condition, within 24 hours reasonable of receipt. Please inform TIME SAVVE COMPANY support team with proof. You may call any of the TIME SAVVE COMPANY Support Team mobile numbers mentioned on the website to report such incidents and if communication fails, report your complaint to the Company via Email at support@timesavve.com and our support team will contact you. will communicate with, and explain the procedure for product exchange.
In case of short supply of the product, the TIME SAVVE COMPLETELY support team will take up the reported matter impartially with our logistics department and after a thorough investigation, it will reach a final decision about the veracity of the claim at its sole discretion. . If there is short supply from COMPANY's end, those products will be shipped free within 7 working days. However, TIME SAVVE COMPANY does not take responsibility for product loss/theft during transit.
If the goods are in damaged condition or incorrect goods are supplied, you must return the goods to the COMPANY corporate office / central warehouse / regional warehouse / home shop, wherever applicable, in case. In such cases, the cost of returning the product shall be borne by TIME SAVVE COMPANY. The replacement product will be shipped to you within 7 working days. Please note, discrepancies not reported after 24 hours from the time of receipt will not be considered for exchange.
Refund Policy:
If you are a customer and are not satisfied with the quality of the products for any reason, including manufacturing or packaging defects, the products can be returned within 30 days from the online invoice date, provided the products are in good condition. , unopened, not damaged / soiled, reusable, resalable and unaltered and must have a shelf life of at least three months. We regret that we will not be liable for the return of any goods received by us that are damaged or lost in transit. It is therefore advised that the packaging of the returned product should be properly and adequately packed to avoid any damage to the product in transit. Also, the return shipping cost will be borne by the customer.
TIME SAVVE COMPANY offers the opportunity to exchange the same product or other products of choice if the customer so desires. If rejected, COMPANY will issue a full refund equal to the purchase price of the returned products less actual shipping charges and an 11% service charge within 30 business days.
A TIME SAVVE COMPANY customer may also return the products after 30 days in accordance with the proper procedure described above with the original online invoice subject to exceptional and genuine reasons which must be fully acceptable to COMPANY management which must be free from any sign of misuse, manipulation or personal use of them or Unwillingness to make adequate efforts to retail. In such circumstances, COMPANY offers the opportunity to exchange the same product or other products of choice if the customer so desires. If rejected, TIME SAVVE COMPANY will refund within 30 business days an amount equal to the purchase price of the returned products, less the sales commission paid against that purchase, the actual shipping charges and an 11% service charge. COMPANY reserves the right to refuse any return at its sole discretion after 30 days with an impartial investigation
COMPANY also reserves the right to ask for proof of identification upon delivery. Failure to provide information to COMPANY or any of its logistics affiliates may result in cancellation of the order, including legal action. This includes those who have transacted online Please note, there may be some products that we may not be able to return due to the nature of the product or service
In short, we reserve the right, in our sole discretion, to refuse or cancel any order for any reason, including limitations on quantities available for purchase, errors in product or pricing information, or problems identified by our credit and fraud prevention department. . We will contact you if all or part of your order is canceled or if we need additional information to accept your order. If your order is canceled after your online payment with credit card, the said amount will be refunded
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